A Programmatic SEO Experiment by Tom Granot
Syntax GTM

Messaging Framework for Data Infrastructure

A foundational document that defines how to communicate your product's value to different audiences. A messaging framework ensures consistency across all content and enables anyone to write on-brand content.

Why Data Infrastructure Companies Need This

For data infrastructure products, a well-crafted messaging framework is essential. Your target buyers—Data Engineers, Analytics Engineers, Data Leaders—are evaluating multiple solutions and need to quickly understand why your product is the right choice.

The unique challenges of marketing data infrastructure mean your messaging framework needs to:

! Address: Standing out in a crowded market
! Address: Explaining technical differentiation clearly
! Address: Addressing build vs buy skepticism

Key Components

Every effective messaging framework for data infrastructure should include:

  1. 1
    Value proposition
  2. 2
    Target persona definitions
  3. 3
    Pain points and solutions mapping
  4. 4
    Key differentiators
  5. 5
    Proof points and evidence
  6. 6
    Tone and voice guidelines
  7. 7
    Messaging by persona

Step 1: The Brief

Before creating your messaging framework, document answers to these questions specific to your data infrastructure product:

Product Questions

  • What specific data connectors capabilities does your product offer?
  • How does your product differ from Fivetran?
  • What metrics can you share about performance or results?

Persona Questions

Data Engineers:

  • How does your product address: Pipeline reliability and monitoring?
  • How does your product address: Schema management complexity?

Analytics Engineers:

  • How does your product address: Data quality issues?
  • How does your product address: Documentation and discovery?

Use Case Questions

  • How does your product support modern data stack setup?
  • How does your product support data migration?

Step 2: The Draft

With your brief complete, create your messaging framework following this structure:

Messaging Framework Outline

  1. 1. Value proposition
  2. 2. Target persona definitions
  3. 3. Pain points and solutions mapping
  4. 4. Key differentiators
  5. 5. Proof points and evidence
  6. 6. Tone and voice guidelines
  7. 7. Messaging by persona

Tips for Data Infrastructure

TIP Lead with the problem: Pipeline reliability and monitoring resonates with Data Engineers
TIP Show, don't tell: Include examples of data connectors and transformation layer
TIP Address objections: Standing out in a crowded market will be top of mind

Common Mistakes to Avoid

When creating a messaging framework for data infrastructure, watch out for these pitfalls:

X Making it too long and unusable
X Focusing on features instead of outcomes
X Not testing messaging with real prospects
X Forgetting to include competitive positioning
X Writing it once and never updating

Step 3: Production

With your draft complete, focus on these production steps:

Get feedback from someone who matches your target persona
Test messaging claims with real prospects if possible
Ensure design supports (not distracts from) the content
Set up tracking/analytics to measure effectiveness

Recommended Tools

Google Docs Notion Miro for collaborative workshops

Learn From These Companies

Study how these data infrastructure companies approach their marketing:

Related Guides

Other Guides for Data Infrastructure

Need help with your messaging framework?

We help data infrastructure companies create marketing content that resonates with technical buyers.

Work With Us